DESCRIPTION OF ISSUE

VEHICLE DESCRIPTION: PASSENGER VEHICLES. ONE OF TWO BRACKETS USED TO BOLT THE FRONT SUSPENSION CONTROL ARM IN FRONT OF THE VEHICLE TO THE BODY STRUCTURE MAY NOT HAVE BEEN WELDED SUFFICIENTLY.
THE CONTROL ARM COULD GRADUALLY LOOSEN AND ULTIMATELY SEPARATE FROM ITS BRACKET IN NORMAL DRIVING WHICH COULD CAUSE THE VEHICLE TO BE DIFFICULT TO CONTROL OR RESULT IN LOSS OF CONTROL. AS THE BRACKET LOOSENS, LOUD METALLIC KNOCKING SOUNDS IN FROM THE VEHICLE WILL BE HEARD.

DESCRIPTION OF COMPONENT

SUSPENSION:FRONT:CONTROL ARM:UPPER ARM

RESOLUTION

DEALERS WILL INSPECT THE BRACKET AND IF THE WELDING IS INSUFFICIENT, WILL REPLACE THE CONTROL ARM.

NOTES

OWNER NOTIFICATION BEGAN SEPTEMBER 15, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

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National Highway Traffic Safety Administration
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